Just some background information (as everyone has different cultural backgrounds). I hope this gives you more input into our society before you arrive.
New Zealanders do some things differently from other Nationalities. Some of the differences include:
Generally, New Zealanders are casual and relaxed and dress informally on most occasions, including when going to cafes or shopping.
Many New Zealanders have a relatively direct and frank way of speaking.
The timetable with your guide is very flexible. It will be customised daily to suit your individual needs, but other activities (like the cruise in Milford) are very much on time, and if you are late,e you will miss out on the adventure. People will not wait for any group and will proceed with their operations as announced beforehand.
New Zealanders are not always punctual for social occasions. So don't be concerned or offended if someone says they will meet you at, for example, 1.30 pm and they don't arrive until 1.45 pm.
Appointments are made in advance to see professional people (e.g., a doctor or lecturer).
People are usually pleased to answer questions, so don't be shy
Personal privacy is essential, and New Zealanders do not often discuss salary, mortgages, and age. These topics are not usually discussed outside of the family.
Sometimes New Zealanders can be offended if people stare (look closely) at them, and it may be considered rude and aggressive
Sometimes New Zealanders can be offended by personal comments such as "you have put on weight", "she is skinny", or "his hair is very grey."
Generally, people in New Zealand, especially adults, like to hear people say "please" and "thank you" when paying for goods and services or when help has been given. We say thank you for service providers! Kiwis are friendly and polite. Greeting and thanking on buses are normal.
We are a very egalitarian country and don't have impoverished people, so everybody is treated equally. Our guides are not just drivers, there are professional people, and some are in their early to mid-'50s and are retired and well off but continue to work because they have a passion for our beautiful county. They are highly educated and see themselves as hosts rather than drivers and will give you the best service they can and provide significant input into our culture and sights. There is no cheap labour in our country at all.l
Kiwis smile at strangers and have a small talk – it is normal!!! So don't be surprised when the cashier at the supermarket starts asking about your day. This might be a little shocking for some, but that's just our culture and style. Most people are genuinely friendly.
New Zealanders find spitting offensive; some can get upset if they see people do this. However, we are a spotless country and protect our environment. Littering is an offence.
New Zealanders generally speak quietly when on public transport, in public spaces, and with friends.
Many New Zealanders have pets, most commonly a cat or dog
New Zealanders can be passionate about sports - particularly rugby. Playing sports is a great way to make friends.
Schools and institutions/education providers may be open on Saturdays or Sundays, but classes will rarely be held on these days.
Arrive early as most shops close around 5 pm. If you are used to cities that don't sleep, New Zealand cities do sleep! Many shops close around 5 pm, except restaurants, pubs, and supermarkets. Going to shopping malls in the evening is not much of an option.
Young New Zealand people (over 18 years of age) often get together in pubs, bars, or cafes rather than in restaurants, which can be costly. It is acceptable not to drink alcohol when socialising.
Tipping is not expected in New Zealand but is nowadays appreciated. There is no set formula, and it is at your discretion. Some cafes and restaurants have a container for tips, which are shared with all on-site workers.
Generally, New Zealand people do not bargain when shopping, which can offend people. Still, formore oversized items such as cars, whiteware, electrical appliances, or even bicycles, there can be a range of prices, and it is acceptable to ask for a discount for cash. In addition, it may be permitted to bargain at open-air markets.
New Zealanders don't carry much money, as electronic payment methods are widely used.
We are generally very casual people who love the outdoors. New Zealand has some of the most beautiful countryside in the world. Food is delicious, as we can get everything locally, and it is primarily organic, but in comparison to Asia, spices may seem very bland. In the last few years, many Asian restaurants have opened in cities and small townships. Even in the most remote places, you will have internet connections. Most locations reflect a modern high standard of living.
