OUR MOTTO: TRAVEL IS BETTER WHEN IT IS CUSTOMIZED. IT'S MORE PERSONAL, MORE REWARDING AND MORE FUN!
We’ll plan your trip around your specific interests, tastes and preferences, providing helpful tips and honest advice based on first-hand knowledge of the destination. Our goal is to create a creative and inspired itinerary for each individual or group.
Our team goes the extra mile to make sure that we really understand you and your expectations, connecting you with the real New Zealand.
We start by gaining understanding by talking to you and really listening to what you have to say. The process is fully collaborative so we can ascertain what you like and don’t like, the type of accommodation you require, any specific areas you want to visit or attractions that are a ‘must see’ on your holiday.
Our team understands firsthand the geography, pace, and objectives of our travellers when creating a tour plan. We sit down and start from scratch, working out an itinerary within the budget and time frame that you have set.
Our Company is built upon the happiness and well-being of ‘Our People’. We greatly Value and Care for our employees, customers, business partners and community. We nurture and encourage a supportive, collaborative work environment.
We strive to maintain the highest standards of courtesy, respect and professionalism. We believe in open, honest communication and delivering on our promises.
Aroha’s guides aren’t just drivers. They are cultured, educated experts who are on hand to provide their advice and expertise and ensure that the people in their care are looked after and have the best holiday possible. They act as both private concierge and personal guide, invested in crafting memorable experiences and showing guests the true New Zealand through authentic experiences. They excel at unobtrusive, intuitive service – quick to jump in when needed, they also know when to slow down and step back and give guests time and space to themselves to relax, take a deep breath, and really soak up their surroundings.
Our guides are trained in first aid and hold Passenger Endorsement licences. They are also having a permit to operate guiding activities on Public Conservation Land.
All guides are a member of Pro-guides Association and have a permanent resident or citizen of New Zealand. They currently work full or part-time as a Guide for Aroha NZ Tours and have work experience in New Zealand of no less than TWO seasons of guiding.
Aroha New Zealand tours Ltd operating since 26th of October 2000. (HN 1096350)